A 2-day general, yet practical, A – Z overview of EA Negotiations in Australia. Suitable for all levels of management requiring both basic and intermediary EA negotiating knowledge and skill. After attending this workshop, novice negotiators have successfully delivered their first EA!
A step-by-step guide covering:
- A practical method and template for all preparation and planning
- Technique for selecting the best person for a specific negotiation
- How to build the Business Case/Negotiating Mandate and obtaining sign off by the Executive or Board
- A select overview of tactics and behaviors and how best to respond to these
- A high-quality workbook incorporating the above points and more
Who should attend?
- Persons responsible for investigating, planning and preparing the organisation for upcoming EA negotiations
- All levels of management, from all disciplines, requiring a detailed and practical overall understanding of current EA negotiations in Australia
- First time or inexperienced EA negotiators
- An organisations nominated negotiating team, to review their planning, business case, approach, strategy & tactics before going live!
8:30am to 5pm
Collective Negotiating Principles & Practices
- Detailed overview of the ritual followed by unions when negotiating with employers
- Understanding the interaction of external influences on the bargaining process
- The collective psychology vs the role of the individual
- Why the positional & adversarial negotiating model is still the most commonly used. What other options exist?
- Preparation & planning and how this differs substantially between unions and management
- Who are the key players and what essential attributes are required to be successful
- A realistic and practical risk assessment process before starting negotiations
The Law – Negotiating under the Fair Work Act
- Good Faith – what is this and how has it developed since 2009
- Legal requirements, process and procedures
- Know your legal options during negotiations
- Protected and unprotected industrial action – what recourse does the employer have?
Planning and getting ready for negotiations
- Selecting a winning team
- How to develop a detailed business case which ensures common clarity of purpose
- Getting the costing and financials right and establishing organisational priorities
- Practical rules and process for managing the negotiations encounter
- When and how to exchange and cost claims
- Communications strategy and tactics both internally and externally – who is responsible for what
- A method and sample document for analysing and costing union claims
- A technique for evaluating the real power of each party before commencing negotiations
Let the negotiations commence
- A method for prioritising union claims
- Understanding the interactive structure for the opening phase of negotiations
- Where to open and when to make concessions
- An overview of the unique communications process when in negotiations
8:30am to 5pm
The negotiation encounter
- The behaviours and tactics that ensure you maintain maximum control of the process
- A review of the most common tactics used by unions and how you can respond to each
- Tactics to pressure you, wage tactics, surface bargaining tactics and other traditional union bargaining tactics
- Which of the four negotiating styles work best in a specific situation
- Techniques for dealing with hostile or confrontational behaviour at the negotiating table
Reaching the end and settlement
- Tactics and behaviours which facilitate closure
- The procedural obligations in approving a collective agreement and what pitfalls to avoid, including submitting your document to Fair Work
- A practical and simple process for changing your current negotiating framework
Practical negotiations – what really happens?
- A practical and very realistic simulation, which allows participants, as part of a group, to test and experiment with the new techniques and methods learnt
- Both groups are guided and coached by an experienced negotiator throughout. This happens in a relaxed, friendly, no-stress environment!