IR 365: Optimising Industrial Relations Management

Contact Us

"There was a good balance of theory with open discussion, with it becoming clear to all participants that the facilitators are experts in their field. The IR risk assessment and case studies helped to shape our discussions and drive future actions, it was a valuable workshop that we will continue to roll out and expand upon to a wider group."

Andrew Watt, SNR HRM, Avery Dennison

Is your workplace unionised?

 Holistic and proactive Industrial Relations (IR) Management on a day to day basis drives productivity, morale, and engagement, and minimizes your risk of adversarial collective industrial activity and IR disputes.  

This two day intensive program is essential learning for business professionals managing unionised workplaces or workplaces that are likely to become unionised.


Your Learnings include:

  • The fundamentals of holistic, risk mitigating IR Management
  • The key drivers of IR risk and collective or individual disputes
  • How to undertake an IR Audit using Adelhelm’s bespoke IR Risk Assessment Tool
  • How to understand and effectively manage employee representation and unions
  • How to undertake a root-cause analysis for underperformance
  • Effective workplace consultation to drive acceptance, buy-in and engagement
  • How to develop an aligned IR culture across your organisation


  • All managers who have industrial relations as part of their remit
  • IR practitioners, Human Resource Managers and generalists looking to drive proactive rather than reactive IR management
  • Operations Managers, Plant Managers
  • Executives wanting to drive IR cultural reform and strategically reduce risks associated with IR


Session 1: 9:00 am to 12 noon

The fundamentals of holistic, risk mitigating IR Management

  • IR: The key stakeholders and their power source
  • IR: The ultimate balancing act for employers: Operational need and IR   
  • Optimising IR Management to manage risk and increase productivity, morale and healthy workplace relations
  • A holistic overview of industrial activity and its impacts on organisations (from day to day industrial activities to EA-related industrial activity)

 The key drivers of IR risk in collective or individual disputes

  • The key external/environmental drivers for IR risk that are impacting your organisation
  • The key internal drivers for IR risk that are impacting your organisation
  • The IR Evolution Scale– Where does your organisation sit on the IR Evolution Scale?


Session 2: 12:30 pm to 3:00 pm

The IR Audit

  • Apply Adelhelm’s bespoke IR Risk Assessment Tool to identify your organisation’s key IR risk areas including:
    • External/Environmental risk factors
    • Internal risk factors
    • An overall risk rating 

IR Daily Practice Focus

  • Operational IR Management - Applied Case Study
  • Root-Cause Analysis for Underperformance Management
  • The Front Line – Key Attributes of successful Front-Line Managers


Session 1: 9:00 am to 12 noon

Managing Representation

  • Understanding the union movement and union agendas – what makes them tick?
  • Insights into how unions operate including priorities, infrastructure, strengths and weaknesses
  • How to develop and implement strategic engagement strategies with unions
  • How to manage delegates and union officials to cultivate mutually beneficial IR outcomes
  • Applied Analysis: Your unions, your officials, your delegates – ways to bridge the “Them and Us” gap

Workplace Consultation

  • Why should employers consult with employees and unions?
  • Fundamentals of effective workplace consultation
  • Consultation and the Change Curve
  • How to plan and tailor consultation strategies for maximum effectiveness in your workplace


 Session 2: 12:30 pm to 3:00 pm

The fundamentals of negotiation 

  • The importance of negotiation skills in the everyday IR context, individual or collective*
  • How to use negotiation to minimise IR risk and likelihood of IR disputes
  • Identifying and utilising negotiating power and leverage in the IR context
  • Applied negotiation case study – Power Analysis

IR Strategy and Aligning IR Culture

  • The importance of the employee voice in identifying and managing IR risk.
  • Ways for management to seek feedback, uncover blind spots and keep track of the employee “pulse”
  • Leading by example – the critical role of senior executives in determining and aligning IR culture
  • From reactive to proactive IR Management


*Please note, the negotiation content of this workshop relates to managing and mitigating individual or collective disputes using negotiation skills, however only deals with Enterprise Negotiations at a very high level. For workshops on Enterprise Negotiations and developing negotiating skills, please see our other training programs.


Can’t see what you want? Contact the team to discuss a fully-customised in-house training option.