A simple, practical process that is easy to understand and implement. Participants will gain an understanding of the elements which make up poor work performance and learn practical techniques for improving employee performance quickly - failing this, a step-by-step guide for dismissing poor performers.
Who should attend?
This workshop is designed for managers, front-line supervisors, HR and IR practitioners as well as anyone who wants to sharpen up on this process.
Understanding the different elements of day-to-day work performance
- Understanding the difference between poor performers, ‘dead wood’ and misconduct
- The rights of the employer/employee/union
- The elements that make up performance
- How to ensure performance standards are met
How to set standards and measure individual work performance
- How to measure performance
- Identifying appropriate forms of measurement
- Identifying key outputs
- Short-term vs. long-term performance management
Understanding performance counselling/coaching
- What steps to take in dealing with poor performers or ‘dead wood’
- Understanding the nature of the performance counselling process
- How to speed up the process
Fair dismissal for ongoing poor performance
- Understand the rights of the employee
- The obligations of the employer
- Following the correct process to ensure dismissal is fair and reasonable