IR Skills for Supervisors and Front-Line Managers

One day Virtual Workshop – 9 am to 3pm


Frontline Managers and Supervisors are the key relationship-builders in most organisations. They deal with employees on an ongoing day-to-day basis and therefore develop individual and team relationships. These can be positive or negative.  

Either way, Frontline Managers/Supervisors have a huge influence on employee morale, individual worker attitude, productivity, and employment relations. 

 

 Learning Outcomes:

  • Learn how to optimise day to day front-line IR Management for healthy morale and fewer workplace disputes
  • Key attributes of good front-line managers and supervisors
  • Understand how unions function and how to deal with them effectively on the floor
 

For inhouse training of four or more participants more competitive pricing is available. Enquire now! 

Register For Workshop

Upcoming Workshops

15Jun
Virtual
Zoom

Pricing

Regular Rate
1st attendee price
AU$950.00*
Regular Rate - Further attendees
Rate of 2nd or more attendees
AU$950.00*

WHO SHOULD ATTEND

  • Supervisors
  • Frontline Managers
  • Team Leaders
  • Foreman
  • Charge-Hands 
  • Shift Leaders.

WORKSHOP CONTENT

  • What makes a good front-line manager?
  • Lead, communicate and influence effectively on the floor
  • Recognizing the causes of conflict 
  • Understanding the power of praise and recognition 
  • Handling the poor work performer 
  • Understand how attitude and behavior effects productivity 
  • The informal and formal approach to discipline 
  • Understanding unions – how they function and organise 
  • IR and the key role of the different levels of management 
  • Good communications and effectively managing employee representatives and/or delegates 
  • EA negotiations and how this process impacts on the Supervisor/Frontline Manager 

 

Please note, the workshop program may be subject to minor content changes. 

IR Skills for Supervisors and Front-Line Managers
15Jun
Virtual Zoom
View All Workshops

Register

Location & Date
Price
Attendees
Total
Virtual - June 15 2022
AU$950.00* - One Attendee
AU$950.00* - Second Attendee (from the same organisation)
AU$950.00
AU$0.00

Can’t see what you want? Contact the team to discuss a fully-customised in-house training option.