Tactical Bargaining

1 day workshop

Inhouse Only

23-24 February 2022


For inhouse training of four or more participants more competitive pricing is available.

This program places your management at the bargaining table, educating on how to behave and communicate for a successful outcome. For teams that understand the bargaining process but want to upskill their tactics at the table, or get that refresher before the next set of negotiations.

Who Should Attend

  • All managers who are directly involved in discussions at the bargaining table.  This can include HR, Operations, Service Managers, and IR/ER specialists
  • Newly appointed or recently promoted persons, nominated to lead, or participate in upcoming EA negotiations
  • Operations & Line persons managing groups of people in highly unionised organisations with a history of difficult and/or drawn-out EA negotiations
  • Senior Executives or Business owners managing unionised businesses

Learning Outcomes


  • Be a confident and more relaxed negotiator and communicator
  • Handling difficult individuals at the bargaining table
  • Adapt and stay in control of the verbal exchanges at the bargaining table
  • Know how and when to respond to union tactics, or not respond 
  • Be an empowered negotiator, with a clear appreciation of what happens at the bargaining table 

Key Content

  • Learning how and when to communicate at the bargaining table
  • How to deal with difficult people who make absurd claims at the bargaining table
  • Practical communication techniques for dealing with abusive or chaotic behaviour at the bargaining table
  • Tools to influence the other parties thinking and get yourclaims accepted at the bargaining table
  • The confidence to handle situations faced by management at the bargaining table
  • Solid mental preparation and the ability to adapt and stay calm during exchanges at the bargaining table

Please note: the workshop program may be subject to minor content changes

Value Adds

  • Each organisation receives a FREE one hour Laser Consult with one of our specialist consultants valued at $495* (Valid 3 months from the training date)